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i have payed twice for for my renewal 2 lots of $27.99 why


Asked by
Lyn Peel
2014/06/13 08:44
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it has appeared twice on my credit card coming from Paypal i thought it was a one off payment of $27.99
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Answered by
Nish
2014/06/13 18:29
Hi Lyn,

I can confirm that the license renewal only requires a single payment.

It is possible that you inadvertently renewed your license twice or purchased a new license, in which case we can cancel and refund the additional payment.

Please double-check the charges and contact our dedicated support team at support@reviversoft.com with the order details and they\'ll be happy to resolve this for you.

James


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Answered by
Lokesh Yadav
2017/04/02 08:55

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Hi Lyn,

If you have been charged more than once for your product, you don't need to worry as the purchase of a new license or its renewal only requires a single payment.

It is possible that you inadvertently renewed your license twice or purchased a new license, in which case Reviversoft may refund the additional payment upon getting your request.

Please double-check the charges and contact the dedicated support team by filling the support request form at the below link and they'll be happy to resolve this for you:

http://www.reviverso...

I hope this helps.

Regards,
Lokesh
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