Summer Sale!
Up to 40% off

on Premium Suite package plus get Parallels Toolbox FREE!


Laptop screen turning black? A driver update may be the solution!

Does your screen occasionally turn black? Does the computer then restart on its own? A screen that blacks out and then restarts could be caused by any number of reasons, fortunately one of the most common resolutions is as simple as updating a driver.


The simplest cause, and solution, to a malfunctioning display is related to your computers graphics (also known as video) driver. A graphics driver is a piece of software that allows a computer’s operating system to communicate with the computer’s graphics system. The driver is usually designed by the manufacturer of the computer’s video card, not the laptop manufacturer or the producer of the operating system.

If you are experiencing screen blackouts and have recently upgraded your operating system to a newer version of Windows, it is very possible that an outdated or incompatible driver is the culprit. Microsoft’s Windows Update is supposed to automatically update old drivers. However, since Microsoft doesn’t design the drivers, the update doesn’t always include every new driver for every type of computer and it’s components.

Video (or display) problems have been reported by new users of Windows 8 (and were also somewhat common after upgrades to Windows 7 and Windows XP). Fortunately, there are steps you can take to update your driver regardless of which version of Windows you use.


  1. Check your computer manufacturer’s website
  2. Many video card manufacturers rely on laptop manufacturers to release driver updates. Laptop manufacturers are aware that driver updates will be in demand after the release of a new operating system, so any available driver updates should be on the company’s website, along with instructions on how to install the driver.

  3. Check the video card manufacturer’s website
  4. The video card manufacturer is the next best option if the driver isn’t available on the laptop manufacturer’s website. If the driver for your operating system isn’t available, you could try a driver for the system version immediately prior to yours. For example, if you run Windows 8, but your manufacturer only offers an update for Windows 7, try that one and see if it works. Most updates from manufacturer websites are ready-to-install, which means you only have to click on the update, click “Run” and follow any subsequent prompts.

    Don’t know who manufactured your video card? Follow these steps to quickly find the answer:

    • Navigate to your Control Panel
    • Click on “Display Adapters” (this is the same in all Operating Systems)
    • Find your manufacturer (Common manufacturer’s include Nvidia, ATI, and Intel)

    Display Adapter
    “Navigate to “Control Panel>>System” to find your Dispay Adapter manufacturer”

  5. Run Driver Reviver
  6. Driver Reviver is a useful program that gets it’s drivers directly from the hardware manufacturer or other trusted sources to ensure you get the right drivers for your system. It works on all versions of Windows. A quick scan can find all out of date and obsolete drivers on your system, and save you a significant amount of time and frustration.

    Still doesn’t work?

    If the problem isn’t resolved with an updated driver then the problem likely lies elsewhere. It could be possible your laptop is overheating. If the computer feels warm or if the fan blows constantly, the computer may need to cool down for a bit. Try going a few hours without using it and see if the problem persists. If the problem does persist, it very well may be time for a new computer.

    It’s also possible that your video card may have reached the end of its useful life. A computer technician could test it to see whether that’s the problem. If so, you’ll have to decide whether it makes sense financially to install a new video card. In many cases, it’s less expensive to buy a new computer than to have a new card installed.

Was this post helpful?

Free Driver Updates

Update your drivers in less than 2 minutes to enjoy better PC performance - Free.

Free Driver Updates

Update your drivers in less than 2 minutes to enjoy better

PC performance - Free.

Install Driver Reviver

Didn't find your answer?
Ask a question to our community of experts from around the world and receive an answer in no time at all.

Pin It on Pinterest

Edit translation
Machine translation (Google):
Copy to editor
or Cancel