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please help my computer does not pass 0% try everything but it does not work and also I can not remove the battery because it is sealed


2018/08/20 13:16
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I started to have the errors a normal day and I see that it did not load anything ...
Operating System:
Windows 10
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Answered by
Lokesh Yadav
2018/09/02 16:36
Hi Miguel,

Your battery needs 'some' charge in it before it gets detected and used by your laptop.
Remove the battery, press and hold the power button for 20 seconds to remove and static energy and then connect the adapter and power on your laptop without the battery. Now when the laptop is running, insert the battery (don't worry, it's not dangerous). Now your battery will get detected and start charging.
Reason for this happening:
Your laptop adapter powers your laptop+charges a low power battery. Unless it detects the battery (which it doesn't when it's at 0%) it doesn't charge it.


Regards,
Lokesh


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